SERVICE REQUESTS
Automate Guest Requests To Streamline Operations And Improve Guest Satisfaction
Our contactless mobile ordering platform allows guests to request amenities and services, at any time, directly from their mobile device, without human interaction.
What are Service Requests?
Guests now prefer to communicate through their mobile device. It’s quick, easy and eliminates the unnecessary touching of In-Room objects such as the phone. Our digital request platform meets the modern travellers need for a contactless guest journey, while removing load off front line staff and minimizing the impact of labour shortages.
Why implement digital Service Requests?
It’s simple really. Better guest satisfaction and reduced workload for already overworked skeleton staff. Go digital with you guest requests to:
Improve operational efficiency
Counter the impact of labour shortages
Meet guest expectations
Remove unnecessary touchpoints
Reduce call volumes
Provide a contactless guest journey
Integration Partners
Our system has the flexibility to act as a stand-alone platform, or we can connect with your existing job dispatch system for true end-to-end guest request automation.
OTHER BENEFITS
(you didn’t even know you needed)
Multi-lingual capabilities
Eliminate communication barriers between staff and guests
Reduced cleaning requirements
Let guests schedule room cleaning and other services via SABA only to save housekeeping manpower.
Analytics & Reporting
In-built reporting to make better business decisions
Join the SABA Family
Brands we already help to transform their communications
