WHEN MINIMAL INTERACTION BECOMES A LAW, DIGITIZATION AND TECHNOLOGY HELPS ABIDE BY IT We have witnessed the use of digital technology accelerate rapidly since the outbreak of the Corona Virus pandemic. With the pandemic pushing many businesses to the brink of...
Food and beverage services in hotels form an integral part of the hospitality industry. While seemingly simple to outsiders, F and B provides a complex, multi-tiered system that permeates a range of departments and services; from greeting guests, to taking food...
Advent of bots in the hospitality industry In today’s world everything is more or less tech driven, with technology proving a blessing for individuals, the community, and for society more broadly. When we consider recent history, 2020 not only marked the beginning of...
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