RESORTS

Enhance Your Guest Journey, Make More Money, And Drive Operational Efficiency

Elevate your guest experience by providing an engaged, dynamic digital experience that will drive revenue and minimizes the impact of labour shortages.

A Resort Experience to Remember

Transform your resort communications and allow guests to control their entire journey from their own mobile device. Go digital and leverage the power of automation. You’ll not only increase guest satisfaction, but also reduce unnecessary touchpoints and improve operational efficiency. Solutions include:

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Digital Compendiums

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Digital Dining

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Shopping Carts & E-Commerce

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Guest Messaging

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Keyless Entry

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Mobile Guest Room Management

AI Hotel Chatbot - Saba Hospitality

What others have done

Sofitel Singapore Sentosa Resort & Spa

Implemented specifically to drive efficient, contactless F&B ordering throughout the resort

“We use the platform for our room service ordering and busy pool deck and received over 1500 orders through the solution last month. It runs like clockwork, and the different notifications and reminders ensure that no order is missed or delayed. It’s a huge help in our daily operations” – Rachmat Nurcahyo: Director of Food & Beverage

Anya Resort Tagaytay

Seamlessly incorporated into existing operations to drive a complete digital journey. Everything from resort information, communication, ordering and marketing were used to offer a contactless stay in line with Government protocols

“We not only digitized our in-room compendium, but have incorporated new features in response to the new ‘operational norm’ that now exists. Guests complete their health declarations through the platform, and we use the solution to offer ‘on demand’ services such as the minibar, which has allowed us to continue generating valuable revenue. Then there is the automated chat (or chatbot), which gives guests all the information they need instantly to their mobile phone, and has had a huge impact on reducing call volumes to our reception.” – Noli Soldevilla: Resort Manager

Digital Compendium

AI Hotel Chatbot - Saba Hospitality

Nothing screams the 90’s like a leather-bound compendium. Go digital, eliminate physical collateral, and present all resort information in a more engaging and dynamic way, directly to the guests own mobile device. Your customized, fully branded digital resort compendium will:

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Allow guests 24/7 access to all resort information throughout their entire journey

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Reduce costs

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Eliminate unnecessary guest touch points

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Promote a more hygienic resort stay

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Enhance the effectiveness of your existing systems

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Elevate the guest experience

Digital Dining

Provide guests a simple and convenient way to order food & drinks directly from their mobile device. Whether it’s rooms service, drinks by the pool, or dinner at your restaurants, mobile ordering offers a contactless and efficient mechanism to manage your F&B service. Implement digital dining today to:

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Drive incremental revenue

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Increase average check value

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Reduce costs

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Reduce load on frontline staff

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Elevate the guest experience

AI Hotel Chatbot - Saba Hospitality

Shopping Carts & E-Commerce

AI Hotel Chatbot - Saba Hospitality

Our contactless digital ordering platform allows guests the purchase of items and services they didn’t even know you offered, directly from their own mobile device. No phone calls to reception or call centers. No unnecessary touchpoints. Just quick access to all revenue generating items in a single location. Innovate your existing offering and implement digital ordering to:

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Increase revenue per guest

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Streamline the ordering process

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Reduce costs

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Eliminate unnecessary touchpoints

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Elevate the guest experience

Guest Messaging

Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. Implement the SABA guest messaging solution to:

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Free up front-line staff

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Provide a seamless guest experience

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Eliminate the confusion and frustration of communication difficulties

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Streamline your resort operations

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Automate low value, repetitive guest interactions

AI Hotel Chatbot - Saba Hospitality

Mobile Key

AI Hotel Chatbot - Saba Hospitality

Our mobile key solution provides guests quick, contactless access to rooms and public areas, saving them time and you money. Reduce guest touch points and promote social distancing, while removing load off frontline staff and creating a frictionless guest journey. Implement keyless access to:

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Streamline the check-in process

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Reduce front of house congestion

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Free up front-line staff

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Reduce costs

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Promote a contactless guest journey

Mobile Guest Room Management

Allow guests to control their In-Room environment directly from their own mobile device and surpass expectations while providing a more hygienic guest journey:

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Control temperature, lights, fans and curtains

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Reduce cleaning time and expense

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Minimize maintenance and wear

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Increase loyalty

AI Hotel Chatbot - Saba Hospitality

OTHER BENEFITS

(you didn’t even know you needed)

No Downloads

We provide a web-based solution to maximize uptake and effectiveness

Multi-lingual capabilities

Eliminate communication barriers between staff and guests

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Analytics & Reporting

In-built reporting to make better business decisions

All-in-One System

Control all modules from a single, easy to use dashboard

Modular

Select which modules suit you and turn the others off

Join the SABA Family

Brands we already help to transform their communications

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