OMNI-CHANNEL MESSAGING
Contactless Guest Communication With That Human Touch
Engage with guests on their preferred communication channel using live messaging.
What is Omni-Channel Messaging?
Messaging is your guests’ preferred style of communication. It’s familiar, easy and provides a quick and contactless way for them to communicate with your property. SABA’s Omni-Channel Messaging Tool let’s you combine all of your guests’ messaging channels such as SABA’s own mobile web app, website chat widget, email, sms and a variety of social messengers into one easy to use platform.
Why choose Omni-Channel Communication?
Real-time, contactless communication promotes better guest satisfaction, higher bookings and more revenue. With the ability to seamlessly connect with guests before, during and after their stay, on their preferred communication channel, you can:
Proactively drive sales
Drive guest satisfaction
Improve operational efficiency
Instantly resolve dissatisfaction
Allow contactless, quick and easy staff communication from a single location
What channels are available?
Our Omni-Channel solution allows guests to message you from many different channels, while you manage interactions and respond via a single location. Channels include:
Website Widget
SMS
Social Media Messengers (Facebook, WhatsApp, WeChat, etc.)
2023 Overview - SABA in Numbers
Chatbot Engagements
Orders Processed
$ Revenue Generated
Minutes of Staff Labour Saved
Join the SABA Family
Brands we already help to transform their communications
