What is SABA Job Dispatch?

Cut out the middle man and allow guests to send requests directly from their mobile device to the relevant resolver group. Room service orders directly to F&B, amenity and minibar requests directly to housekeeping, or complaints straight to the duty manager. Whatever the interaction, you decide who should be alerted and how they receive notifications.

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The benefits of SABA Job Dispatch

The entire SABA solution was designed to enhance the guest experience and operational efficiency. As such, when an order is placed, a request made, a review given, or a service failure identified, you dictate who is notified and how it is received. Allowing guests to bypass reception and direct all communication to the most appropriate team member will speed up service and:

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Free up frontline staff

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Enhance operations

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Promote quick and effective service recovery

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Provide flexible request management

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Promote request automation

Already have a Job Dispatch System?

Fantastic. We integrate with leading job dispatch systems, allowing guests to send requests directly from their mobile device to your existing platform, and giving you the benefits of end-to-end request automation. Current integrations include:

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FCS

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Knowcross

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Hotelkit

*If you have an alternative job dispatch provider not listed, not to worry, we can integrate with almost all job dispatch providers. Please contact us for integration options.

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Management on the Go

With our dedicated staff mobile application, there is no need to manage guest requests and orders from a computer. Team members can receive and manage relevant notifications directly from their mobile device, allowing them to continue with daily tasks, knowing no jobs will be missed. Utilize the SABA Mobile App to:

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Increase operational efficiency

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Send notifications directly to the relevant resolvers

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Manage guest communication ‘On the Go’

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Ensure quicker job fulfilment