MACAO, 14 June 2021 – SABA Hospitality has reached 100 client hotels in more than 25 countries.

Byron Webster, SABA Hospitality’s co-founder and Executive Director of Sales & Marketing, “To reach this milestone in such a challenging environment is something we are deeply humbled by. Our goal has always been to provide fit-for-purpose solutions that not only elevate the guest experience, but make sense operationally. Having reached this milestone during the pandemic certainly is validation that we have developed a unique solution that meets the needs and wants of both modern travelers and hospitality operators alike.”

The SABA Guest solution provides a complete 360⁰ platform that centralizes communications throughout the entire guest journey. Using artificial intelligence-based technology, the solution automatically answers guests’ questions, takes requests, manages complaints, and makes recommendations. It also allows guests to place all their food and beverage, minibar and housekeeping orders, make booking requests and view property specials and promotions. All functionality is accessible via the guests’ own mobile devices, without the need for downloads.

The solution’s multilingual capabilities allow guests from all backgrounds to communicate with a hotel in their own native language, providing full personalization. This not only improves guest satisfaction but drives revenue. And with the ability to implement the solution across an entire group from a centralized environment, operators of any size can now deploy their very own contactless guest engagement tool across an entire portfolio, with total consistency, in a matter of days.

For more information, visit www.sabahospitality.com